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and develop these types of training solutions:
* Instructor led training
* E-learning
* Job aids
* Brown bag seminars
* Workshops
Our focus is to ensure that our audience
is better equipped to do their job.



















We follow an instructional design process
known as the ADDIE model to design and
develop our training solutions.
(ADDIE: Analysis – Design – Develop –
Implement – Evaluate).
* Analysis –Each project starts with analyzing
the audience learning needs, determining the
business needs, stating the goals and objectives,
and assess other relevant characteristics.
* Design – The next step is to formalize the
learning objectives and create a proof of
concept of the proposed training solution.
Approval of the design by the stakeholders
leads to the development phase.
* Development – Once the design has been
approved we develop the training solution.
This is an iterative process where we develop
the training deliverables, subject matter
experts and stakeholders review the content,
and we revise the content based on feedback.
* Implement – This is the phase where the
deliverables are made available to the
audience. This could be delivering the
workshop, facilitating a brown bag
session, or posting the content to
the Learning Zone.
* Evaluate – Once the training has been
implemented, we evaluate its effectiveness
so that we can improve our training solutions.


















We pride ourselves on developing and
delivering state-of-the art e-learning
solutions. We can design and develop
e-learning modules for any audience,
including customers and merchants.
We offer audio narration, and graphic
and animation development.
You can host e-Learning modules on
your own portal, on www.paypal.com,
or on our LMS.
Depending on the complexity of the
training solution, it can take weeks
or months to complete a final product
depending on the complexity of the
deliverables.
Throughout the process,
we work closely with our stakeholders
and subject matter experts to ensure
that our content is accurate and
relevant. To learn more about
developing training solutions for
your organization, contact us.